If you need emergency support right now, you can find ways to access it on our website.

We can’t provide 1:1 or emergency support for people in a crisis. If this is what you need right now, you can find ways to access it on our website.

I need urgent help

After member feedback, we've developed a few new features for Side by Side. This is the first part of more new developments to come.

Pinning posts:
Members will be able to pin their own posts to the top of their profile.
On the drop down arrow next to your post, click "pin post".

Reactions on Comments:
Members will be able to react to comments as well as posts.
On the comment you'd like to react to, click one of the reaction options.

Upgrade:
We've upgraded the service that the site runs on. This will help it function as smoothly and securely as possible.

Mind team can turn off comments:
Mind team will be able to turn off comments, so no further replies can be added to a post. This is a function we have had on previous versions of Side by Side. When we lost turning off comments in a newer version, members requested its return for times that conversations on certain posts may need to end.

Notifications:

You now have control over what you do and don't want to recieve. This means members will be able to choose individually what they want to recieve notifications about.

Notifications preferences can be found in your settings cog.

These new features are expected to be live on Side by Side on 12 November 2024.

Feedback

If you'd like to share feedback, please email sidebysideonline@mind.org.uk